Here you can find general information about our products, terms of service, frequently asked questions and more.
How do you handle data security with your cloud solutions, where is the data stored?
In order to ensure high level data security, we only offer cloud solutions with our partner – Telekom Deutschland. Strict policies for data mangement are always followed. Data will never leave Germany, neither we nor Telekom Deutschland will access your data, unless special permission is given for a specific purpose.
What happens with the data if after a certain time we cease to be your client?
If a client decides to switch to another system or to terminate the contract, the client will always be given an option to receive a full copy of its database before the data is erased from our cloud. The owner of the client data is at all times the client, so even if a client would miss payments, the data will be stored and made available to the client after the breach or termination of the contract.
You are a new company in Germany, how reliable are you?
Even though 42DBS is a new company in Germany, the company is a part of Zejn Group and also a 50% subsidiary of Zejn Ltd. Zejn Ltd. has been established in 1993 and is expanding its business, so 42DBS is backed by Zejn group.
Also due to the fact that the Zejn group main client base are banks and public sector entities which require stability and reliability, precautions are in place that Zejn Group operates with safety measures in place in terms of protecting the products and access to source codes in event of bankruptcy or extraordinary events that would put the organization at risk.
What is the main advantage in choosing 42DBS?
42DBS has access to knowlege and experience of Zejn Group, so in specific fields like legal, process management, back-office management we have experience from hundreds of companies, we understand our market and we want to improve further for the markets we operate in. We listen to our clients and forward the information to our development teams, so that our products evolve together with market requirements.
We see our clients as our long-term partners, helping each other to develop and grow further.
If you have a specific question, please let us know.
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